1. Detailed description of goods and/or services
Secluded Country Lodges t/a Bushveld Botanical is a business in the food and beverage industry that offers food products.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2-3 days and delivery confirmed by way email with confirmed booking number.
3. Export restriction
The offering on this website is available to South African clients only.
4. Return and Refunds policy
As this is a food product, no refunds or returns are allowed.
5. Customer Privacy policy
Bushveld Botanical shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569. More on our privacy Policy can be found here.
6. Payment options accepted
Payment may be made via Visa and MasterCard or by bank transfer into the Bushveld Botanical bank account, the details of which will be provided.
7. Card acquiring and security
Card transactions will be acquired for Secluded Country Lodges t/a Bushveld Botanical via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by Bushveld Botanical separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
10. Responsibility
Bushveld Botanical takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Dinokeng, Portion 21, 284JR, Gauteng.
12. Variation
Bushveld Botanical may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by Secluded Country Lodges based in South Africa trading as Bushveld Botanical. More on our General Terms & Conditions can be found here.
14. Bushveld Botanical contact details
T: 083 600 4453
E: info@bushveldbotanical.co.za
A: Dinokeng, Portion 21, 284JR, Gauteng